Privacy Policy

How we protect and handle your personal information

ALIGNMENT HEALTH PRIVATE LIMITED (hereinafter referred to as Circle Health) operates the website at circlehealth.in ("Site"). We respect the privacy of each user of the Site (referred to as "you" or "a user"), whether it is your first time or if you have visited our Site previously. This privacy statement gives you specific information about how we protect your privacy, how we treat information we collect on the Site that identifies an individual user ("Personal Information"), and how we use aggregated information.

Registering for or using the site, signifies your acceptance of this privacy statement. You cannot use the site if you do not agree to this privacy statement. We reserve the right to modify this statement at any time by posting a notice on the Site's home page. (If we consider it appropriate, we may provide additional notice of significant changes.) Your use of the Site after the date of the last modification listed at the beginning of this Privacy Statement indicates that you agree to the changes.

Information we collect when you use our services

For a better experience while using our service, we may require you to provide us with certain personally identifiable information, including but not limited to First Name, Last Name, Email ID/Phone number. The information we request will be retained and used as described in this privacy policy.

When you use the website, apps, newsletters and interact with our services, we may use technology, such as that provided by Google Analytics, etc, to collect information about your visit to our Website and/or Newsletters. In essence, these tools enable us to analyse how you and others interact with our Website, Apps and Newsletters. The information we collect may include:

  • Type of browser you use to access our website/newsletter
  • Number of sessions per day
  • Type of device (e.g. iPhone, Android) and operating system (e.g. iOS, Android) you are using
  • If you opened our newsletters
  • User preferences
  • Which pages you visited

We use the information you provide us to create better experiences for you

We use the information you provide to us to:

  • Enable us to provide the services
  • Ensure that content from our Website, Apps and Newsletters is presented most effectively for you and for your device to achieve the most user-friendly navigation experience
  • Provide you with marketing information about us and our services
  • Notify you about changes to the Website, Apps and Newsletters and the services
  • Carry out our obligations arising out of the Terms of Use and/or
  • Defend our servers against malicious attacks

Cookies

Cookies are files with a small amount of data that are commonly used as unique anonymous identifiers. These are sent to your browser from the websites you visit and stored on your device's internal memory.

This service does not use these "cookies" explicitly. However, the app may use third-party code and libraries that use "cookies" to collect information and improve their services. You can either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this service.

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our service
  • To provide the service on our behalf
  • To perform service-related services
  • To assist us in analysing how our service is used

We want to inform users of this service that these third parties have access to your personal information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose. Links to the privacy policy of third-party service providers used by the app and why we use them.

1. Google Analytics - To monitor our website performance and user experience

Security

We value your trust in providing us with your personal information; thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to other sites

This service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Please note that we do not operate these external sites. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to this privacy policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any updates by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Information

If you have any queries or suggestions about our Privacy Policy, please do not hesitate to contact us at care@circlehealth.in.

Grievance Redressal

We strive to resolve all grievances to the satisfaction of our customers. You are encouraged to report any grievance or issue that you are facing regarding our services or any dealings with us. Please get in touch with us at grievance_officer@circlehealth.in.

Information we collect when you use our app

We have only two mobile applications each on Android Playstore and Apple Appstore. These apps are designed to provide self-service options to our customers. Here to provide information and personalization we collect information such as mobile number, device details to provide personalization, detect crashes and to improve overall app stability. We use third party tools to collect information. This information is not shared with any one and it consumed internally to improve overall customer experience.